Privacy Policy for UCCF

Upper Crosby Community Forum (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in compliance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website at https://uccom.org.za.

By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, such as:

• Name, surname, and contact details (email, phone number, etc.)
• ID number or company registration details
• Financial information (such as bank account details, for debit order purposes)
• Any other information you provide through our forms or other direct interactions

We may also collect non-personally identifiable information through your use of our website, such as cookies, device information, and usage data.

2. Purpose of Collection

We collect and process your personal information for the following purposes:

• To provide our services to you
• To process your debit orders and other financial transactions
• To respond to inquiries and provide customer support
• To improve our website, services, and user experience
• To comply with legal obligations, including those related to financial and data protection regulations

3. Consent and Lawful Processing

By submitting your personal information through our website, you consent to the processing of your data in accordance with POPIA. We will not process personal information without your consent unless it is required to fulfill a contractual obligation, comply with legal requirements, or protect our legitimate interests.

4. How We Use Your Information

We use your personal information to:

• Manage and maintain your account
• Process financial transactions, such as debit orders
• Communicate with you regarding services, updates, and important notices
• Ensure compliance with relevant legal and regulatory obligations

We may also use anonymized data for analytical purposes, to improve our services and website functionality.

5. Disclosure of Personal Information

We will not sell, rent, or trade your personal information. However, we may disclose your personal information to third parties in the following circumstances:

• To financial institutions for the purpose of processing debit orders
• To service providers who assist us in providing services (e.g., IT and payment processing providers)
• To regulatory bodies, where required by law
• To third parties if we are involved in a merger, acquisition, or sale of assets, in which case you will be notified

6. Security of Your Information

We are committed to protecting the security of your personal information. We have implemented reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes secure encryption and restricted access to sensitive information.

Despite these measures, no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Retention of Personal Information

We will only retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy, or for as long as is required by law.

8. Your Rights

As the data subject, you have the following rights under POPIA:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request the correction of inaccurate or outdated personal information.
• Right to Deletion: You may request that we delete your personal information under certain conditions.
• Right to Object: You may object to the processing of your personal information under specific circumstances.
• Right to Withdraw Consent: You may withdraw your consent at any time, although this may affect our ability to provide you with certain services.

To exercise any of these rights, please contact us at [insert contact email].

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your user experience and analyze website traffic. By using our website, you consent to our use of cookies. You may adjust your browser settings to reject cookies, though this may limit certain features of our website.

10. Third-Party Websites

Our website may contain links to third-party websites. This privacy policy applies only to our website, and we are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any personal information.

11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Effective Date" at the top of this policy or by providing more prominent notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is processed, please contact us at:

UCCF
Email: admin@uccom.org.za